1. General / Brand / Firm Data
The online shop at www.chriscarah.com is operated by the company owner Dipl. (FH) Christine Bauer, Steingasse 189, A-9020 Klagenfurt am Wörthersee, Austria / Europe, hereinafter called ChrisCarah Artwear. The brand name ChrisCarah is a registered trademark and may therefore only be used by ChrisCarah. Any abusive use of the protected trademark or the ChrisCarah motif with national and international trademark rights granted is forbidden to third parties and will be prosecuted by ChrisCarah under civil and criminal law.
Commercial register number: FN 372405 UID no. ATU66807226
All services provided by ChrisCarah are exclusively based on the terms and conditions valid at the time of the order. Deviating regulations shall only apply if they have been agreed to, in writing between ChrisCarah and the customer
2. Offer and conclusion of contract
The offers of the ChrisCarah Onlineshop on the Internet are a non-committal invitation to the customer to order goods in this online shop. All offers are valid as long as stocks last, they are not binding, revocable at any time and subject to change without notice. ChrisCarah Artwear is entitled to withdraw them from the website in the event of writing, printing or arithmetic errors.
3. Ordering
By clicking the „Add to Cart“ button, the customer makes a binding order of the goods listed on the order page. For this purpose, all data required for the execution of the contract must be entered beforehand and the acknowledgment of the right of revocation and the terms and conditions of business must be confirmed. After placing the order, you will receive an automatically generated order confirmation by e-mail. In the order confirmation, the complete data is listed as well as the general terms and conditions of business (accessible by link: Payment procedures according to item 8/9). The order confirmation does not constitute a purchase contract; The order confirmation merely documents that the order has been received by ChrisCarah. ChrisCarah is entitled to accept this offer by e-mail within 14 days by sending an order confirmation. After the expiry of the 14-day deadline (according to point 9), the offer is deemed to be rejected. The acceptance of online orders is at the discretion of ChrisCarah. If an online order can not be completely executed or only partially, the customer will be informed by ChrisCarah immediately.
4. Characteristics of the goods
Please see the descriptions in the shop for important features of the product. The ChrisCarah Artwear Onlineshop reserves the right to carry out product alterations, which in its opinion serve as a quality improvement, without prior notice. All information is given to the best of our knowledge. We reserve the right to make mistakes and write errors in product descriptions and prices. If you are sure that a data sheet contains incorrect information, please notify us by e-mail.
5. Delivery conditions
Our offers are subject to change / sale and shipping only as long as stocks last.
6. Price
All indicated prices for goods in the online shop are in Euro, according to Small Business Regulation § 6 Abs.1 Ziff.27 UStG. We reserve the right to change the prices of individual articles. By updating the online shop, all previous prices and other information about goods are invalid. The version that is current at the time of the order shall apply.
7. Shipping / Estimated Shipping Times
8. Payment
Payment of the ordered goods to the ChrisCarah webshop can be done by credit card or advance payment by direct transfer. There is no minimum order value. The delivered goods remain the property of ChrisCarah Artwear until complete payment (retention of title according to §§ 158, 449 BGB). ChrisCarah Artwear reserves the right to restrict or extend the use of these payment methods individually. Please note that due to your agreements concluded with credit institutions or other institutions, you may incur additional costs for transfers, account management, etc.
9. Prepayment by direct transfer
If payment is made in advance, the order is reserved for 14 days. After your order, you will receive an e-mail with the exact invoice data, IBAN and BIC code for the transfer. When transferring on your name, please state the intended purpose, the order number and the invoice number, so that we can correctly assign your incoming payment to the order. Once the total invoice amount has been received, the order will be sent. If no payment is received within 14 days of sending the invoice with the invoice data by e-mail for a direct transfer, the order will be canceled.
10. Paying by credit card
Payment can be made using credit card from VISA, MasterCard, American Express, Carte Bleue, Maestro and Giropay.
11. Transport damages / Obvious defects
All items are carefully inspected and packaged before shipment by our shipping agent. Should an item arrive damaged, please send us a notification of damage and inform the parcel carrier immediately on delivery, otherwise it is not possible to recognize transport damage. Defects which are obvious so that they are immediately noticeable to the unskilled buyer without special attention shall be notified in writing within a period of 7 days after delivery; otherwise all claims for defects shall be excluded. In commercial transactions, the provisions of §§ 377, 387 HGB
12. Warranty / Non-liability
The warranty is governed by statutory provisions and includes defects which are demonstrably based on defective material or inadequate processing. Liability for normal wear and tear is excluded. We assume no warranty for defects and damages resulting from unsuitable or improper use, non-observance of instructions for use and care, or faulty or negligent treatment. Please follow the washing instructions, which you can find on the labels of the articles. Damage caused by incorrect cleaning will not be accepted by us. Worn or soiled goods are excluded from the exchange. If such items are returned to ChrisCarah without prior contact with ChrisCarah Artwear, ChrisCarah Artwear may withhold the amount of the purchase price and return the goods to the customer. In the case of repairs to the goods by us or by third parties, which were carried out without our written consent, the guarantee claim expires. In the case of complaints, we ask you to contact our online shop immediately and, consequently, to send the complained article to: ChrisCarah Artwear, Steingasse 189, A-9020 Klagenfurt, Austria / Europe
13. Liability for content
The contents of our pages were created with great care. However, we can not guarantee the correctness, completeness and actuality of the contents. As a service provider, we are responsible for our own content on these pages according to the general laws, according to (§ 7 / 1 TMG and § 8 to 10 TMG), however, we as service providers, are not obliged to monitor transmitted or stored third-party information or to investigate circumstances which indicate an illegal activity. Obligations to remove or block the use of information according to general laws remain unaffected. Liability in this regard, however, is only possible from the time of knowledge of a concrete infringement. We will immediately remove these contents if we become aware of any such legal violations
14. Privacy Policy
ChrisCarah Artwear attaches great importance to the protection of personal data and commits itself to comply with the statutory provisions on data protection. A responsible handling of your data as well as compliance with the applicable national and European data protection regulations is a matter of course for us. Personal data will only be collected, stored and processed as long as this is necessary for the proper completion of the purchase contract. The necessary data security, as well as your rights to the information and the contradiction against the further use are considered. Personal information that we receive, for e.g. Name, address, etc., or information about products you purchase will not be passed on to other companies. We will treat your personal data confidentially and use it only to assist you, to the extent necessary for ordering processing, customer data, which result from the contract documents or which are necessary for the execution of the contract, are will only be passed on to credit institutions and / or contract partner.
15. Copyright / Trademark Protection / Design Protection / Copyright
All photographs, logos, images, videos, sound recordings, graphics, texts, reports, scripts and programming routines presented on the ChrisCarah Artwear web pages are the property of ChrisCarah Artwear and may not be copied or used in any other way. Products and motifs that are sold and / or used by ChrisCarah Artwear are protected by copyright, both at the Austrian Patent Office and internationally. A use of the motifs or a duplication of the motifs or products is not allowed and will be pursued by civil and criminal law. All rights, including design rights, are reserved exclusively for ChrisCarah Artwear. If you suspect that you own a ChrisCarah imitation, or you see one or more products from ChrisCarah on a different Internet platform other than the ChrisCarah Onlineshop, we ask you to send us a message at office@chriscarah.com! The content and works created by ChrisCarah Artwear on these pages are subject to copyright. Downloads and copies of these pages are not permitted.
16. References, links and social plugins
Our website contains links to external websites of third parties on whose contents we have no influence. The author is therefore not responsible for contents or indirect references to third-party internet sites and accepts no responsibility for this. The respective provider or operator of the pages is always responsible for the contents of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking. However, a permanent control of the content of the linked pages is not reasonable without concrete indications of an infringement. If we become aware of any legal infringements, we will immediately remove such links.
17. Facebook Social Plugins
Our website uses plugins from the social network facebook.com, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA („Facebook“). The plugins are recognizable on one of the Facebook characters (white „f“ on a blue background, „thumbs up“ sign, „like“ sign, „share“ sign). A list of Facebook plugins can be viewed here: https://developers.facebook.com/docs/plugins
When you visit a page of our offer that contains such a plugin, your browser connects to the Facebook servers. The content of the plugin will be delivered by Facebook to your browser and displayed as part of our offer. We have no influence on the amount of data that is collected by Facebook using this plug-in. However, to our knowledge, Facebook is given information about which page of our Internet site you have called. If you are logged into Facebook, Facebook can also assign the visit to your personal Facebook account. When using plug-in functions (e.g., „like“ button, submitting a comment), the information will be transmitted directly to Facebook by your browser and stored there. If you are not a member of Facebook, there is still the possibility that Facebook will find and save your IP address.
The scope and purpose of data collection, as well as the processing and use of the data by Facebook and information on rights and possibilities for the protection of your privacy, please refer to the privacy policy of Facebook: https://developers.facebook.com/docs/plugins
If you are a Facebook user and you do not want Facebook to collect data about you through our Internet site and link it with your Facebook user data, you must log out before you visit our website at Facebook. It is also possible to block Facebook plugins with add-ons for your browser, for example with the „Facebook Blocker“.
Use of other bookmark and plugin features
Various other bookmark and plug-in features are used on our website, which you can use. For information on data protection, please refer to the respective privacy policy of the individual services:
Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, http://www.google.com/intl/en/privacy/
Twitter, Inc. 795 Folsom St., Suite 600 San Francisco, CA 94107, USA http://twitter.com/privacy/ If you have any questions concerning data protection, please contact the data protection officer.
18. Legal validity of the GTC / Severability clause
If a provision, parts or individual formulations in these terms and conditions of business do not, no longer or not completely, or a provision, parts or individual formulations under other agreements be or become ineffective, the effectiveness of all other provisions , Formulations or agreements are not affected. Verbal agreements always require written confirmation. For further information or explanations, please contact: office@chriscarah.com. This e-mail address is protected from spambots. You need JavaScript enabled to view it.
19. Applicable law / Jurisdiction
The substantive law of the Republic of Austria shall apply, with the exclusion of the United Nations Convention on the International Sale of Goods (Wiener Kaufrecht). For you as a consumer more favorable regulations of your habitual residence remain unaffected. Any disputes arising in connection with the ChrisCarah online shop must be carried out in Austria. The court of jurisdiction is A – 9020 Klagenfurt am Wörthersee.
20. Right of withdrawal / right of revocation
You may revoke your declaration of the contract within two weeks with the giving of reasons in text form (eg letter, e-mail) and subsequent return of the item; But not before receipt of the goods at the recipient and also not before fulfillment of our information requirements according to § 312 c paragraph 2 BGB i.V.m. § 1 para. 1, 2 and 4 of the German Civil Code (BGB-InfoV). The period begins upon receipt of this instruction. The timely dispatch of the revocation and the goods is sufficient for the revocation period:
ChrisCarah Artwear, Christine Bauer, Steingasse 189, A-9020 Klagenfurt am Wörthersee / Austria / Europe.
21. Revocation
In the case of an effective revocation, the services received at both ends are to be returned and, if necessary, drawn-out uses to be issued. If you are unable to return the received delivery in full or in part, or in a deteriorated condition, you must provide us with a compensation. In addition, you can avoid the obligation to pay for any deterioration caused by the intended use of the goods by not using the goods as well as not doing anything that could impair their value.
22. Exchange
Irrespective of the right of revocation, Chris Carah Artwear offers the customer the opportunity to exchange purchased items within 14 days of receipt of the goods with the original packaging in accordance with the following conditions. The
Original labels on the goods must not be removed or damaged, and the purchased items must not be used or worn until it is established that no exchange will take place. The cost of returning an item will be carried the buyer. ChrisCarah Artwear will not charge any shipping costs for shipping a replacement item. The exchange must be reported by e-mail to office@chriscarah.com within 2 days after receipt of the goods. Please send the goods at your costs to: ChrisCarah Artwear Dipl. FH Christine Bauer, Steingasse 189, 9020 Klagenfurt am Wörthersee / Austria / Europe.
23. Shipping Excluding VAT and duties (except EU regulations)
€ 4,60,– Austria / Postal Service insured up to 510 € Package Estimated shipping time 2-3 days with shipment tracking
Within Austria, we will send you your delivery by the Austrian Post. You expressly agree with the transporter with your order. The shipping costs for each order which you have to bear once are EUR 4.60.–
€ 8.90,– to Germany / postal service insured up to 100 € package Estimated delivery time 3-4 days with shipment tracking
For deliveries to non-EU countries additional duties, taxes and fees are charged. For more information on customs duties, please visit http://ec.europa.eu/taxationcustoms/dds/cgibin/tarchap?Lang=EN and the import turnover tax at http://auskunft.eztonline.de/ezto/Welcome. do as well as specifically For Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do In the ordering process, shipping costs incurred for your order and the concrete content of your shopping cart are calculated and displayed to you immediately before sending your order in a total overview of all order data. Shipping charges: excluding duties and taxes. Import duties and import duties, in particular from zones 2, 3, 4 and 5 shall be borne by the customer.
ZONE 1 EU € 8,90.-
a) Adjoining EU countries: Germany, Italy, Slovakia, Slovenia, Czech Republic and Hungary.
b) Other countries: Belgium, Bulgaria, Denmark, Estonia, Finland, France with Corsica, Greece, Great Britain, Ireland, Croatia, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal with the Azores and Madeira, Romania, Sweden, Spain with the Balearic Islands, Ceuta, Canary Islands and Melilla, Cyprus.
ZONE 2 € 9,50.-
Rest of Europe: Egypt, Albania, Algeria, Andorra, Armenia, Azerbaijan, Bosnia and Herzegovina, Faroe Islands, Georgia, Gibraltar, Greenland, Guernsey and Jersey Island, Israel, Liechtenstein, Kosovo, Lebanon, Libya, Morocco, Macedonia, Moldova, Montenegro Norway, Russian Federation, San Marino, Serbia, Switzerland, Syria, Tunisia, Turkey, Ukraine, Vatican City, Belarus.
ZONE 3 € 14,90.-
West Asia, Africa without Mediterranean countries, Canada, Marshall Islands, Micronesia and the USA: Ethiopia, Bahrain, Benin, Burkina Faso, Cote d’lvoire, Djibouti, Eritrea, Gambia, Ghana, Guinea, Guinea-Bissau, Iraq, Iran, Yemen, Jordan, Cameroon, Canada, Cap Verde, Kazakhstan, Qatar, Kyrgyzstan, Kuwait , Liberia, Mali, Marshall Islands, Mauritania, Micronesia, Niger, Nigeria, Oman, Palau, Saudi Arabia, Senegal, Sierra Leone, Somalia, Sudan, Tajikistan, Togo, Chad, Turkmenistan, Uzbekistan, United Arab Emirates, United States of America and related Areas, Central African Republic.
ZONE 4 € 17,90.-
Africa(southern part) Middle and South America,South and East Asia: Afganistan, Afganistan, Angola, Anguilla, Antigua and Barbuda, Equatorial Guinea, Argentina, Aruba, Ascension, Bahamas, Bangladesh, Barbados, Belize, Bermuda, Bhutan, Bolivia, Botswana, Brazil, Brit. Virgin Islands, Brunei, Burundi, Chile, People’s Republic of China , Costa Rica, Curacao, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland, French Guiana, Gabon, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Hong Kong, India, Indonesia, Jamaica, Japan, Cayman Islands, Cambodia Kenya, Colombia, Comoros, Congo Democratic Republic, Congo Republic, Korea People’s Democratic Republic, Korea Republic, Cuba, Laos, Lesotho, Macau (China), Madagascar, Malawi, Malaysia, Maldives, Martinique, Mauritius, Mayotte, Mexico, Mongolia, Montserrat , Mozambique, Myanmar, Namibia, Nepal, Nicaragua, Pakistan, Panama, Paraguay, Peru, Philippines, Réunion, Rwanda, Zambia, Saotomé and Principe, Seychelles, Zimbabwe, Singapore, Sri Lanka, St. Christopher and Navis, St. Helena, St. Lucia, St. Martin, St. Pierre and Miquelon, St. Vincent and Grenadines, South Africa, Suriname, Swaziland, Taiwan (China), Tanzania, Thailand, Thimor-Leste, Trinidad and Tobago, Tristan da Cunha, Turks and Caicos, Uganda, Uruguay , Venezuela, Vietnam.
ZONE 5 € 19,90.-
Australia, New Zealand, Ozeanien: Australia, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, New Zealand, Papua New Guinea, Pitcairn Islands, Solomon Islands, Samoa, Tonga, Tuvalu, Vanuatu, Wallis and Futuna.
24. Out-of-court settlement
The EU Commission provides a platform for out-of-court settlement. This gives consumers the opportunity to settle disputes in connection with their online order without the intervention of a court. The dispute settlement platform can be reached at the external link http://ec.europa.eu/consumers/odr/. In this context, we are legally obliged to point you to our e-mail address. This is: office@chriscarah.com
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